Effective Date: 15th Sep 2025
Welcome to METAPOD By accessing or using our website [www.metapod.co.in] and purchasing our products/services, you agree to be legally bound by these Terms and Conditions. Please read them carefully before using our platform.
- Eligibility
- By accessing this Website, you confirm that you are at least 18 years oldor using the Website under parental/guardian supervision.
- You agree that you are legally competent to enter into a binding contract under the Indian Contract Act, 1872.
- Use of Website
- You agree to use this Website for lawful purposes only.
- Any unauthorized use, including resale, copying of content, or exploitation of our website for commercial gain without permission, is prohibited.
- We reserve the right to restrict access or terminate accounts found violating these terms.
- Product Information
- We deal in Welding Machines, Spare Parts, PCBs and Electric Vehicle (EV) Components.
- Product descriptions, images, specifications, and prices are provided as accurately as possible. However, minor variations may occur due to manufacturing processes, screen displays, or supplier updates.
- METAPOD shall not be liable for any typographical or technical errors.
- Orders & Payments
- By placing an order, you confirm that all details provided are true, accurate, and complete.
- Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion.
- All payments must be made through approved payment gateways integrated on our Website.
- Pricing is displayed in Indian Rupees (INR)and includes applicable taxes as per Indian law unless otherwise stated.
- Shipping & Delivery
- We deliver across India via trusted logistics partners.
- Delivery timelines are indicative and may vary due to external factors (e.g., weather, strikes, courier delays).
- Risk of loss or damage passes to the customer once the order is handed over to the logistics provider.
- Return, Refund & Replacement
- Many of our products fall under the Non-Returnable category(e.g., Spare Parts, PCBs, Electrical/Electronic Components).
- For eligible products, return/replacement is only accepted if:
- The item is damaged in transit,
- The wrong product is delivered, or
- The product has a verified manufacturing defect.
- Requests must be raised within 48 hours of delivery, supported with unboxing video & photographs.
- Refunds, if applicable, will be processed within 7–14 working daysvia the original payment method.
- Warranty
- Some products may carry a manufacturer’s warranty, which will be clearly mentioned in the product listing.
- Warranty claims must follow the respective manufacturer’s terms.
- METAPOD does not provide warranty where not explicitly mentioned.
- Limitation of Liability
- To the maximum extent permitted by law:
- METAPOD shall not be liable for any indirect, incidental, special, or consequential damagesarising out of use or inability to use our Website or products.
- Our liability is limited strictly to the value of the product purchased.
- We are not responsible for damages arising from improper installation, misuse, or unauthorized repair/modificationof products.
- Intellectual Property
- All content on the Website (logos, text, graphics, product designs, images, videos, trademarks, etc.) is the property of METAPODand protected under applicable intellectual property laws.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
- User Responsibilities
- You agree not to misuse our website by introducing viruses, malware, or engaging in hacking activities.
- You are responsible for maintaining confidentiality of your account credentials.
- Any fraudulent or illegal activity may result in termination of service and legal action.
- Third-Party Links
- Our website may include links to third-party websites. METAPOD is not responsible for the content, privacy practices, or policies of such external sites.
- Indemnification
- You agree to indemnify and hold METAPOD harmless from any claims, damages, liabilities, costs, or expenses arising out of your misuse of our Website or breach of these Terms.
- Governing Law & Jurisdiction
- These Terms shall be governed by and construed in accordance with the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
- Changes to Terms
- METAPOD reserves the right to update, modify, or revise these Terms at any time without prior notice.
- Continued use of the Website constitutes acceptance of the latest Terms.
- Contact Information
For any queries, complaints, or clarifications regarding these Terms & Conditions, please contact:
METAPOD Customer Support
📧 Email: support@metapod.co.in
📞 Phone: +91 74820 98299 , +91-1135767235
🌐 Website: www.metapod.co.in