Effective Date: 15th Sep 2025
Last Updated: 15th Sep 2025
At METAPOD, we are committed to delivering your orders safely, quickly, and efficiently. Please read our Shipping Policy carefully before making a purchase.
We currently deliver across India through trusted logistics partners.
For international orders, please contact our support team for feasibility and shipping costs.
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Standard delivery timelines are 3–7 working days within India and may vary depending on location, product type, or courier delays.
Customers will receive a tracking ID via email or SMS once the order is dispatched.
Shipping charges, if applicable, will be displayed at checkout.
Free shipping may be offered on selected products, promotional campaigns, or minimum order values.
All shipments are packed securely to prevent damage during transit.
In case of damage or loss during transit, customers must raise a complaint within 48 hours of delivery along with proper unboxing video and photographs.
Once the order is delivered, responsibility for the product passes to the customer.
Delivery delays may occur due to factors beyond our control such as strikes, weather conditions, courier issues, or government restrictions.
METAPOD is not liable for such delays but will assist customers in tracking and resolving issues.
Customers are responsible for providing accurate and complete delivery details.
METAPOD is not responsible for failed deliveries caused by incorrect or incomplete addresses.
Re-delivery, if required, may incur additional charges.
Email: support@metapod.co.in
Phone: +91 74820 98299, +91-1135767235
Our customer-first approach drives us to provide responsive support, technical guidance, and dependable after-sales service, helping our clients achieve optimal outcomes.
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